Bespoke AI Automation
& Custom Workflow Solutions
Partnering With Us Is Different
By deeply understanding your world, we craft AI-driven solutions that maximise productivity and minimise costs.
AI Strategy
We identify where AI will have the highest impact on your operations and build a practical roadmap to get there.
AI Agent Development
We build autonomous AI agents that handle real work — customer support, lead qualification, data processing — integrated with your existing systems.
Workflow Automation
We connect your tools and eliminate manual steps — invoicing, scheduling, reporting, approvals — so your team focuses on what matters.
System Integration
SimPro, Xero, HubSpot, Salesforce — we make your platforms talk to each other with reliable, automated data flows.
Custom Web Applications
When off-the-shelf doesn't cut it, we build bespoke tools and dashboards tailored to your specific business processes.
Conversational AI
AI-powered chatbots and voice agents that handle customer enquiries, bookings, and support — trained on your business knowledge.
How We Work
From first conversation to measurable results — a proven four-step approach.
Discover
We map your workflows, talk to your team, and find where AI can save real time and money.
Design
We scope a focused solution with clear metrics and a timeline you can trust. Built around your existing tools.
Build
Iterative development with regular demos and honest updates. You see working software every week.
Deploy
We launch with monitoring, train your team, and stay for ongoing support.
We're
lakestone.ai
We are expert AI technologists that use generative AI to unlock practical, transformative solutions in your company's products and operations.
We partner with Australian businesses to transform how they operate — through practical, high-impact AI solutions that work within your world, not against it.
We work with you to embed AI into the core processes that make your business unique — building agents, automations, and custom tools that deliver measurable results from day one.
Our approach is simple: AI should adapt to your business, not the other way around.
Frequently
Asked
Questions
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Every project is scoped to your specific workflows, so costs vary. Most engagements start with a focused proof-of-concept in the $5,000–$15,000 range, with full production builds typically $15,000–$50,000+.
We give you a fixed quote upfront after our discovery session — no hourly billing surprises. If the ROI doesn't make sense, we'll tell you honestly before you spend a dollar.
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No. We build around the tools your team already uses — Xero, SimPro, HubSpot, SharePoint, Google Workspace, or whatever you've got. The goal is to make your current systems work smarter, not to rip and replace them.
Our automations sit between your existing platforms and connect them together, so your team keeps working the way they're used to.
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Every project includes monitoring, documentation, and a handover period. We don't disappear after launch — we make sure your team is confident and the solution is running smoothly.
We also offer ongoing support plans for businesses that want continued optimisation, updates, or new automations as they grow.
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Your data stays yours. We use encrypted connections, follow least-privilege access principles, and never store your business data on our own systems unless specifically required for the solution.
For AI-powered features, we can work with on-premise models or enterprise-tier AI providers that offer data processing agreements and Australian data residency where required.
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We define clear, measurable KPIs before writing a line of code — hours saved, error rates reduced, or revenue gained. Every solution includes monitoring so you can see the impact in real numbers.
That's also why we start with a proof-of-concept: you see real results on a smaller scale before committing to a full build. If the numbers don't work, we'll be the first to tell you.
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Absolutely. We regularly collaborate with in-house IT teams and managed service providers. We handle the AI and automation expertise while your team retains full control of infrastructure and security policies.
We provide complete documentation and can train your developers to maintain and extend the solutions we build.