A rapidly expanding Perth plumbing group was struggling to manage complex multi-entity operations across their ambitious growth from 50 to 300 stores. Their existing manual systems created significant bottlenecks in invoice processing, financial reporting, and cross-business coordination.
Key challenges included fragmented invoice processing across multiple business entities, delayed financial reporting preventing timely decision-making, and inconsistent data management creating compliance risks across their growing franchise network.
We implemented a unified automation platform to centralise and optimise operations across all business entities. The solution focused on streamlining invoice processing, automating financial workflows, and creating real-time visibility across the entire organisation.
The 8-week enterprise deployment began with a comprehensive analysis of existing workflows across all business entities. We implemented a phased rollout starting with pilot locations, followed by gradual expansion to the full network, ensuring minimal disruption to daily operations whilst maintaining centralised control.
The transformation delivered exceptional results across all business metrics. Administrative processing time decreased by 90%, enabling the team to handle the 6x capacity increase without proportional staff increases. The centralised system provides real-time visibility and control across all business entities.
Reduction in administrative processing time across all business entities
Capacity increase achieved whilst maintaining operational control
Annual cost savings through automated processing and reduced manual effort